Sophia Jade
Privacy Policy
We respect your privacy and are committed to protecting the personal information you share with Sophia Jade. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or make a purchase. It applies to U.S. customers and includes GDPR-aware language for visitors in the European Economic Area (EEA) and the United Kingdom.
Information we collect
We collect information you provide directly, such as your name, email address, shipping address, billing details, phone number, and order history. If you create an account, we also store your login credentials and saved preferences. We may also collect limited information from third-party services used to process payments or shipping.
How we use your information
We use your information to process purchases, deliver orders, communicate about your account, and provide customer support. We also use it to improve our products, prevent fraud, and comply with legal obligations. We do not sell your personal information.
Marketing communications
You may receive promotional emails from us if you opt in or if permitted by applicable law. You can unsubscribe at any time using the link in our emails or by contacting us. Transactional emails related to your orders will continue as needed.
Cookies & analytics
We use cookies and similar technologies to keep the site functioning, remember your preferences, and analyze traffic. Analytics help us understand how visitors interact with our pages and improve the shopping experience. You can manage cookie preferences in your browser settings; some features may not function properly without essential cookies.
Order processing & service providers
We share necessary information with trusted service providers who help us process payments, fulfill orders, deliver packages, provide customer support, and maintain our website. These providers are authorized to use your information only as needed to provide services to Sophia Jade.
Security & retention
We take reasonable administrative, technical, and physical safeguards to protect your information. While no method is 100% secure, we regularly review our security practices. We retain personal data only as long as needed to fulfill our services, comply with legal obligations, resolve disputes, and enforce our policies.
Your privacy rights
Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information, and to request a copy of your data. EEA and UK residents may also have the right to object to processing and to data portability. We will verify your request and respond within a reasonable timeframe in accordance with applicable laws.
Contact us
If you have questions about this Privacy Policy or would like to submit a privacy request, please contact us:
- Email: [email protected]
- Phone: +1 747-850-9344
- Address: 1401 E 2nd St, Reno, NV 89502, United States
Updates to this policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated version on this page with a revised date. Continued use of the website after changes indicates acceptance of the updated policy.